Now Hiring - Insurance Account Manager/CSR in North Easton, MA

About us

Center Insurance is an independent property and casualty insurance agency located in North Easton, MA

Job Description

Center Insurance is an independent property and casualty agency located in North Easton, MA. We are seeking an enthusiastic and experienced Account Manager/CSR to join our growing team.

Requirements:

• Strong communication skills, both verbal and written
• Excellent customer service skills
• Ability to work independently and meet deadlines
• Ability to work in a fast-paced environment while maintaining a positive attitude working well with others
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Experience with Agency Management Systems
• Massachusetts Property and Casualty license preferred

Responsibilities:
Manage multiple insurance accounts, including renewals, new business and claims. This includes maintaining active business and following up on all calls from customers.

• Work with current customers to determine their needs and recommend appropriate insurance products that meet those needs.
• Provide customers with product information, application forms, quotes, etc. and answer any questions they may have regarding products or applications.
• Work directly with policyholders to provide information regarding their policies and offer solutions for resolving any issues that may arise.
• Maintain client files and records by following company guidelines . Keeping clients informed about their policies is a top priority for this role.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person